Help with the I AM Network app, the Imagine This Website client app, or your website. Write to us and a real person answers, usually within one business day.
The app for meeting people
The network is for people 16 and older. These are the questions we hear most.
We email you a Sign me in button and a six-digit code. Each works once, for 10 minutes. Look in your spam or promotions folder, check the address for a typo, then ask for a new one. After a few tries in a row the app asks you to wait 15 minutes.
Every post and every profile has a menu with Report and Block. A report reaches us straight away and we read every one. Block a member and they can no longer reach you. Our community rules say what is not allowed.
In the app go to Me, then Settings. Pick which notifications you want, the time of your daily note and your quiet hours. You can also switch them off in your phone's own settings.
In the app go to Me, then Settings, then Delete my account. It erases your profile and everything you put into the network straight away. No app to hand? Use our account deletion page.
The app for our website clients
Where a client follows their website build, from the first quote to the live site.
There is no password. Type the email you gave us and we send a six-digit code that works for 10 minutes. No code? Look in spam, then ask for another.
Once you are signed in you see where your build is, your quote to read and approve, updates from your team and your preview link as soon as it is ready.
The app asks before it sends anything. Change your mind any time in your phone's settings, under notifications for the app.
Choose Delete my account in the app, or ask on our account deletion page. A running website and its payment records stay until you ask us to close the service.
Who we are
Imagine This Website designs, builds and hosts websites for local businesses, and makes the I AM Network app. We are a MetaSphere company. The same people who build the apps read your message.
When you write, tell us which app you are using and the email you signed in with. Please never send a password or a sign-in code: we will not ask for one.