Account deletion

Delete your account and data

The quickest way is inside the app: it erases your account straight away. If you no longer have the app, send the form and a real person does it for you.

Deleting is for good. We cannot bring an account back afterwards.

Which app is the account in?

We confirm your request by email within 30 days. Nothing is deleted until a person has checked the request is yours.

Or email us at hello@imaginethiswebsite.com

Delete it from inside the app

I AM Network

  1. 1Open the app and go to Me.
  2. 2Open Settings.
  3. 3Choose Delete my account and confirm.

What we erase: your profile and everything you put into the network: your posts, photos, comments and likes, your messages and the chats they are in, your connections, your assistant and everything it remembers, your settings, your push token and your sign-ins.

What stays: an event you host that other people said yes to is cancelled and no longer shows you as its host, and a report someone else filed about you stays with us for safety, with your account gone from it.

The full list is in our privacy policy.

Imagine This Website client app

  1. 1Open the app and sign in with your email.
  2. 2Choose Delete my account and confirm.
  3. 3No button in your version? Send the form on this page.

What we erase: your sign-ins, your one-time codes, your push tokens, and any enquiry that never became a client, with its notes, call transcript and updates.

What we keep: a paying client's record and money history, and an Ambassador's commission record, because your service is still running and we hold on to money records for tax. David follows up with you by hand.

Copies in our providers' routine backups are written over on their normal schedule. Questions? See help and support or our privacy policy.