Privacy policy

Only what you give us, plus the basics any website needs to run:

• When you ask about a site: your name, email, business name, phone (optional), current website (optional), what you want the site to do, and a partner code if you have one.
• When you apply to be a partner: the details you put in your email to us.
• When you pay: payments are handled by Stripe. We see that you paid and how much; we never see or store your full card number.
• Technical basics: our hosting provider keeps standard server logs (such as IP address, browser type and pages requested) to keep the site working and secure.

• To reply to you, quote your project and build your site.
• To draft a first sketch of your site from what you told us. We use an automated tool for this, and a person reviews it.
• To take payments, send receipts and keep the records the law requires.
• To credit the right partner when a partner introduced you.

If you opt in to texts from Imagine This Website, we use your mobile number to send replies to your questions, updates on your website build (previews, approvals, launch dates), scheduling a call, and notices about your account. Message frequency varies with your requests and your build. Message and data rates may apply. Reply STOP at any time to stop receiving texts, or HELP for help. Opting in is never a condition of buying anything from us. You can join on our text sign-up form.

We do not sell, rent or share your mobile number or your text message opt-in with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party. The only companies that touch your number are the phone and messaging carriers that deliver our texts, and only to deliver them.

We never sell or rent your information. We share it only with the services that help us run the business, and only what each one needs:

• Stripe, for payments.
• Our email provider, to send and receive mail.
• Phone and messaging carriers, only to deliver our calls and texts.
• Our hosting and database providers, to run the site.
• The partner who introduced you, who sees that you became a client but not your payment details.

We may also share information if the law requires it.

We do not use advertising cookies. If you switch between light and dark mode, your browser remembers the choice on your own device. Stripe may set its own cookies on its checkout page to prevent fraud.

We keep project and payment records for as long as you are a client and for as long afterward as tax and accounting rules require. Enquiries that never become a project are deleted when they are no longer needed.

You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it, by emailing hello@imaginethiswebsite.com. We will answer within 30 days. Records we must keep by law are kept only as long as required.

This site is for business owners. We do not knowingly collect information from anyone under 13.

If we change this policy we will update the date at the top of this page. Big changes we will also tell our clients by email.